Shipping Policy
Effective Date: 03/16/2025
At LeviWave.com, we aim to provide a smooth and reliable shipping experience for our customers. Please review our shipping policy to understand how we handle order processing, shipping times, and related matters.
1. Order Processing
- Orders are processed within 2 business days (excluding weekends and holidays) after payment is confirmed.
- You will receive an order confirmation email once your order is placed and a shipping confirmation email with tracking details once your order is dispatched.
- If we experience a high volume of orders, processing may be delayed. In such cases, we will notify you.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
Shipping Method |
Estimated Delivery Time |
Cost |
Standard Shipping |
10-14 business days |
5 |
Express Shipping |
7-12 business days |
10 |
International Shipping |
Varies by destination |
25 |
Note: Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
3. Shipping Restrictions
- We currently ship to [list of countries/regions].
- We do not ship to P.O. Boxes or APO/FPO addresses.
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking link or through the carrier's website.
5. Lost, Stolen, or Damaged Packages
- LeviWave.com is not responsible for lost or stolen packages. If your package is marked as delivered but you did not receive it, please check with your local carrier or neighbors.
- If your package arrives damaged, please contact us within 14 days with photos of the damaged product and packaging. We will assist with replacements or claims.
6. Shipping Delays
- Shipping delays may occur due to weather, carrier issues, or peak shopping periods.
- If your order is significantly delayed, we will notify you via email.
- Order maybe delayed for new tariff rules.
7. Contact Us
For any shipping-related inquiries, please contact us at:
LeviWave
Email: support@leviwave.com
Phone: +1 2178031553